Refund policy

Thank you for shopping with Back Roads Custom Creations LLC! ❤️

Please note: ALL SALES ARE FINAL.

We do not accept returns, refunds, or exchanges on any orders.

Each piece is handmade and carefully inspected before shipping. If your order arrives damaged or defective, please contact us at onlinesales@backroadscc.com within 3 business days of delivery. Include clear photos and a description of the issue so we can assist you accordingly.

By placing an order, you acknowledge and agree to this no return / no refund policy.

This applies to all purchases made through Etsy, Facebook, Instagram, TikTok, and other social platforms.

We truly appreciate your support of our small business!

— Back Roads Custom Creations LLC